Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.
If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.
Dear Carmelita Walker, I wanted to express my heartfelt gratitude for the exceptional customer service and care that you provided for my mother's burial services. Your attention to detail, empathy, and professionalism were truly appreciated during this difficult time for my family. Your willingness to go above and beyond to ensure that everything was handled with care and sensitivity was a tremendous comfort to us...especially taking your time to listen my stories!!! We could not have asked for better support and guidance during such a challenging time. Thank you for your kindness and dedication to your work. Your commitment to excellence in customer service is truly commendable, and we are grateful for all that you did for us. Your efforts made a significant difference and helped us to navigate this difficult time with a little more ease. Michelle L
Michelle Lee
May 05, 2023
Cathy Younkin is a phenomenal funeral director. I would highly recommend meeting with her. She is very caring and empathetic. Above all else, she personally canceled her vacation to allow our family funeral to take place. She puts herself ahead of all else. Again, I would highly recommend using Cathy!
Betty Medina
April 20, 2023
We are very thankful to Rene for helping us find our burial site for our family member, We were stopped trying to find the site, he immediately stopped and directed us to where we needed to go.
John
January 10, 2023
We cannot express how thankful we are to Sherri Brown. We met her on the worst day of our lives, the day our son was killed. Her compassion and kindness helped us through that day and continued to help us through the burial and the weeks beyond. She displayed patience and understanding while we searched for the perfect resting spot for our son. Sherri then diligently worked to ensure everything we wanted to honor our son was done while also offering suggestions based on her experience. Her attention to detail and commitment made the graveside service a tribute to our son and a moving experience for everyone in attendance. We will forever be grateful.
The Thomasson Family
October 29, 2022
I would highly recommend working with Terry at Fairfax Memorial Park. Terry made us feel taken care of immediately as he guided my family through decisions with such patience and kindness. He made sure the day of the funeral ran smoothly and everyone (especially my mother) was taken care of. We will forever be thankful to Terry for the support he provided during this difficult time.
Kristine Lattimer
August 29, 2022
It has been slightly over a year and a half since my beautiful daughter Suzanne Thweatt ~transcended. A great list to our family and her many friends and acquaintances.. I recently spoke with Fairfax Demaines manager Jennifer I had a request … which she addressed and resolved for me. This is the kind of relationship I treasure… Jennifer and Meredith have been compassionate, professional knowledgeable and strength ing to me from the onset of our relationship. I could not have had the successful memorial/ burial we did for my *Suzanne ( Nov 14 2020) without them. They were sensitive to my fragile heart broken state and showed me friendship and caring and love.:: needless to say I soo needed pampering and A soft approach and they are ( are) stellar!! Plus!!. I will always be grateful for the universe putting me and such an important assignment ( Sue’s) my daughter final arrangements. Thank you Thank you💚.. I will always cherish the way you made a beyond difficult heart wrenching time in my life easier/ more bearable. Thank you for the ease of ordering additional keepsakes and anything else I needed in the last year and a half a smooth and pleasant experience. Love yall much❤️✨ Very very grateful to you for life..💫🌹. Roxie Thompson Suzanne Thweatt mom💕
Roxie Thompson
August 18, 2022
"I found your staff to be extremely conscientious and willing to go the extra distance to meet the needs of their clients. They were very accommodating in helping me to find the perfect resting place for George, and for myself when that day comes. It was with much patience that they introduced me to Fairfax Memorial Park and it is thanks to them that I can now take comfort in knowing that George is at peace in the Garden of Time surrounded by the beauty of the site. I look forward to working with them in the coming days to choose a proper memorial to mark our plots."
.
"Amy is one of those special persons that the world needs more of. She is professional and caring. When we were making plans through the cemetery, she was always helpful and supportive. We know she treated us as she would one of her own family. That caring attitude meant everything to our family. Please accept my appreciation for the services provided to my family and the treatment we were accorded at Fairfax Memorial Park."
.
"I was greeted by Amy's welcoming smile and warm handshake. From the day I came to make arrangements all the way through the subsequent months while she assisted me, she has been extraordinarily helpful, very organized, and very friendly-always returning my calls promptly and taking care of every detail meticulously."
.
"On behalf of my Dad, my sisters & brothers, I would like to thank you again for taking the time to help us with choosing the grave-marker for my mom and for answering all our questions. Your help has brought us much comfort at this sad time."
.
"Many thanks for your help. It's my great pleasure to get to know you and working with you. May God bless you for your goodness and kindness."
.
"James and I want to thank you for the kindness that you took the time to show and patience while choosing our burial property. We truly thank God for you and all that you did."
.
"My husband was very ill and is now at peace thanks to you. Also, a very special "thank you" to both men, who prepared the ground for his burial."
.
"Thank you so much for your guidance and comforting in working with me to plan my husband's arrangements. It is a terribly sad time for my family and I but it's comforting to talk to such kind people."
.
"I want to thank you from the very bottom of my heart for your kindness and compassion you showed to me when I met with you to talk about and order my mom's cemetery site."
.
"I just had to thank you for taking such wonderful care of all of us when we had the interment of my father. Your personal touch made such a difference and that meant so much to us. Thank you again, so very much."
.
"I am writing to acknowledge the excellent service that Kylie has provided over the last several weeks."
.
"Being able to finalize the decisions and feel fully comfortable with them was an amazing relief. Kylie played such a significant role in helping me and allowing me to do so and I greatly appreciate all of her help, patience and thoughtfulness. She was equally adept when I brought my father in to select and design the memorial marker. In fact, Kylie so well represented Fairfax Memorial Park that based on her level of service and the high degree of care evident among the grounds, I decided to "pre-need" purchases two additional plots next to my parents' site."
.
"Thank you for making one of the most difficult experiences in life one that came with such ease and peace of mind."
.
"On behalf of my family, I wanted to thank you for your kindness and help in arranging the interment of my sister. Everything was beautiful, she surely must love the beauty of Fairfax Memorial Park, and my brother-in-law is grateful for the ease in which everything was carried out at such difficult time."
.
"Thank you so much for your patience and kindness in working with me to order a marker for my husband. I know that it has been a long time coming, but the sudden and unexpected death of my husband was a very difficult event for me to accept."
.
"Thank you very much for the way you handled my father's funeral service. Although it was simple and short it was meaningful to me. You are professional and caring in dealing with the family member. Thank you for your consideration at a sad time."
.
"Thank you so much for your special attention to the arrangements for my husband. Your thoughtful care was truly appreciated."
.
"I want to thank you for all your invaluable help in guiding me through the process of bringing my mother to rest in the way that was most satisfactory to my heart."
.
"By patiently explaining all the options I could explore, I was able to reach a decision of what I wanted for my mom who was precious beyond my words. It took a good amount of work on your part as all the arrangements were made to perfection. Thank you so very much. Her name plaque is beautiful and exactly what I wanted because it describes her. Finally, thank you for your patience in not hurrying us out of the cemetery. It was difficult to leave. I am very grateful to you."
.
"I want to thank you personally and on behalf of my mother, brothers and sisters for sensitivity and understanding you gave my mother during the difficult process of her choosing and then finalizing a burial site for my father. It was very cold and the snow had the hard layer of ice on it as you walked my mother, brother and me to different sites. You were exceptional in your willingness to show my mother all her options and to mark the ones she thought she would like and have them cleared the next day when she came back with my siblings to finalize the arrangements."
.
"Again I want to thank you from the bottom of my heart for your help."
.
"Thank you for your support and help in making the grave selection process so easy for our daughter. Your guidance and support helped us through this difficult time."
.
"You probably don't know this but all that came to the graveside service mentioned, "...how pleased they were to see you standing on the hillside waiting for the family to depart and keep watch." It made everyone feel like Mom was not alone. I saw a beautiful pink urn shining in the cool fall sun, standing proudly and not alone! Thank you, for your special touch. It was noted and deeply appreciated by all the family!"
.
"It takes a very special, kind, dedicated, understanding and professional person to accomplish such a task. This I thank you for. We consider you a great asset to the Fairfax Memorial Park and also a friend to us."
.
"Thank you so much for the care that you provided during my family's painful period. Please also extend this Thank You to the staff who assisted with the service. It is very comforting to know there are people who cared and made things just a little easier to cope."
.
"The kindness you have given me is beyond words of gratitude. I can only thank you from the bottom of my heart. It is difficult enough to lose a family member, but when you don't even know the remembrance on the headstone, it increases the sadness. This will help to bring closure."
.
"Thank you so much for all that you have done for me and my entire family regarding all arrangements for Susan. You are a true professional, as well as a sincere and caring person."
.
"We appreciate your professional and caring attention for the funeral of my mother. Everything was handled very well, and we were pleased with your preparation at the gravesite."
.
"Please don't feel that you have been forgotten over the past three months. Your professionalism and thoughtfulness during our time of extreme grief was to say, at the very least, top notch. Your help, consideration, direction, and compassion you showed towards my Mother and Father will never be forgotten. Although I realize this may be just another day at the office for you, your genuine concern helped us cope, as easily as possible, during this time of tragedy. For that, we will be forever grateful."
.